← Back
Soft Skills
Professional communication
- Duration
- 2 days
- Format
- On-site / Online
- Category
- Soft Skills
This program builds the fundamentals of clear, assertive communication adapted to professional contexts. Participants learn to structure messages, listen actively and handle sensitive situations with confidence.
Objectives
- Structure a clear and persuasive message
- Improve active listening and feedback
- Handle difficult conversations calmly
- Adapt your communication style to context
Program
- 01Pillars of effective communication
- 02Assertiveness and professional posture
- 03Listening, reframing and feedback
- 04Practice scenarios and action plan
Who is this for?
Professionals, managers, evolving contributors, anyone looking to strengthen relational impact.